Agoda.com is a Singapore based online travel agency. With offices in major cities across the globe like London, New York, Budapest, Hong Kong, Sydney, Tokyo, Bangkok etc., Agoda basically offers accommodation booking facilities through its website. It has also launched a mobile app that is widely used by travelers all over the world for booking hotels.
I have been using Agoda.com to book hotels for myself and my family since quite a while now and in this article, I am going to review this website as best as I can. Honestly, I have tried booking accomodations on so many other travel portals but none of them has impressed me as much as Agoda. Here are some of the main reasons why I prefer Agoda over the other online travel agencies:
They have undoubtedly the lowest rates when you compare with other hotel booking websites. I have seen this on a number of occasions that the hotel prices on Agoda are the most reasonable ones.
Excellent Customer Service
I have always found the customer service at Agoda to be impeccable and prompt. the staff is always very courteous and listens to your queries patiently. On a few occasions, I’ve had to change my travel dates and the staff has been extremely accomodating and everything went on hassle free.
Their website is very informative in itself as it provides useful information about the places nearby the hotel you are looking at and some great reviews of the hotels as well.
Getting hotel reservations done on Agoda is very simple and fuss-free. All you have to do is follow some basic instructions and you can get the bookings done in the blink of an eye.
You can find some great discount offers when booking on Agoda. Often it is the best deal that you cannot find anywhere else online.
Talking from years of experience, I can safely say that Agoda is one of the most reliable booking sites I have ever used. I have had my shares of problems (last minute cancellations, wrong date bookings) but their staff has been very understanding and cooperative.
So overall, my experience of using Agoda has been quite a wonderful one and I would happily recommend it to one and all for hotel bookings.